Shipping policy

Shipping Policy

We’re excited to get your order to you as quickly as possible! Please review our shipping details below:

1. Where We Ship

• We currently ship to the United States only.
• If your country is not listed at checkout, feel free to contact us — we’re always expanding!

2. Processing Time

• Orders are typically processed and handed to the carrier within 1–3 business days (Monday–Friday, excluding holidays).
• Pre-order or made-to-order items may take 7–14 business days (this will be clearly stated on the product page).

3. Shipping Methods & Delivery Times (Estimated)

Domestic (United States) and will be displayed at checkout based on weight and location.

→ Delivery times start once the package leaves our warehouse and do not include processing time. 

5. Order Tracking

• As soon as your order ships, you’ll receive a confirmation email with a tracking number.
• You can track your package directly from the email or in your account under “My Orders.”

6. Shipping Restrictions

• We cannot ship to P.O. boxes for expedited or overnight services.
  

7. Lost or Delayed Packages

• If your tracking shows “delivered” but you haven’t received it, please check with neighbors or your local postal office first, then contact us within 14 days of the shipping date.
• Packages delayed beyond the carrier’s estimated window: contact us and we’ll work with the carrier to locate it or offer a resolution.